Delivery

We offer complimentary Next Working Day delivery on all orders placed before 12pm. Any orders placed after 12pm, over the weekend or on non-working days will be dispatched the following working day. All deliveries are insured and sent securely for your piece of mind in discreet non-branded packaging. Valid photo ID (a driving license or passport) will be required for your order to be delivered.

Holiday Shipping Dates

Sunday, 15th December 2019 – Engraved Orders
Friday, 20th December 2019 – Complimentary Next Day Delivery

Exchangs and Returns

We hope that you are delighted with your purchase, however should you wish to exchange or return your order they will be accepted within 14 days of the date of delivery as long as your items are in perfect condition. Please email contact_uk@debeers.com quoting the order ID from your email receipt to arrange the return of your order. We will cover the cost of its return.

Exchanges and Returns over the Holiday Season

Purchases made from 15th November 2019 can be exchanged or returned up until 15th January 2020. We kindly request that items are returned to us in their original condition. The extended returns period excludes items that have been engraved.

Engraving

We are also delighted to offer a complimentary engraving service on many of our rings and wedding bands. Please allow an additional 6 days for delivery for any engraved items.

A Diamond is forever