Delivery

We offer complimentary delivery on all orders, please allow up to 3 working days for delivery using our standard service. We also offer a Next Working Day delivery on orders placed before 12PM; the cost of this service is £15.00. Any orders placed after 12pm or over the weekend will be despatched the following working day. All deliveres are insured and sent securely for your piece of mind. Valid photo ID (a driving license or passport) will be required for your order to be delivered.

Holiday Shipping Dates

Sunday, 16th December 2018 – Engraved Orders
Tuesday, 18th December 2018 – Standard Complimentary Delivery
Thursday, 20th December 2018 (by 12pm) – Express Delivery

Exchanges and Returns

We hope that you are delighted with your purchase, however should you wish to exchange or return your order they will be accepted within 14 days of the date of delivery as long as your items are in perfect condition. Please email contact_uk@debeers.com quoting the order ID from your email receipt to arrange the return of your order. We will cover the cost of its return.

Orders placed during December 2018 can be returned up until 15th January 2019. The extended returns period excludes items that have been engraved.

Engraving

We are also delighted to offer a complimentary engraving service on many of our rings and wedding bands. Please allow an additional 6 days for delivery for any engraved items.

A Diamond is forever